When should I start grooming my puppy professionally?​
 

• Puppies grooming should start when they are still at the breeder's house and when they are less then 8 weeks old, depending on the breed. Then is important to know that an 8 week old puppy needs to have their nails trimmed, needs brushing, needs to have the area around the eyes and ears clean. All of this is extremely important to start as early as possible to maintain the good health of your new friend.

• The earlier the better! Getting your puppy started early is key to getting them used to the grooming process which makes it much easier on them.
   

How often should I be getting my puppy groomed?
 

• Routine is key to helping your pet enjoy their visit at the salon. Depending on your puppy’s breed, we recommend getting your puppy groomed every 4-8 weeks and requesting the same Pet Stylist every time. By doing this, you and your puppy will begin to build a relationship with your Pet Stylist who will come to understand all your pup’s quirks and preferences.

• We also recommend visiting the salon between trims/baths to help your pup get used to all the sights and sounds. Stop in for a treat & greet with your Pet Stylist, or a quick nail trim, brushing or trimming between visits. The more your pup visits the salon, the more comfortable they will be in it!
   

How can I get my puppy used to being groomed?
 

• Touch your puppy frequently to get them used to what will happen during an actual grooming service.
  This will help desensitize them, making the process much easier and safer.
   

• Top areas to handle are feet/nails, ears and face:

  • rub/hold their feet often

  • run the bottom of an electric toothbrush around their feet & face to help them get used to the feeling & sounds of clippers & nail grinders

  • practice holding their face still and rubbing a metal spoon near their eyes and ears to get them used to scissors

• Do not use water as a punishment or deterrent from bad behavior. This will only cause them to connect water as something to stay away from and that will make bathing a stressful experience.

Is there anything I should do between salon visits?
 

• Brush, brush, brush! No matter if you have a long-haired or short-haired pup, they all need brushing.
  Long-haired pups tend to mat very easily, especially as puppies when their fur is super fine and soft.
  Matting can be very painful for your puppy so frequent brushing is a must.
  Don’t forget to brush in those mat-prone areas behind the ears, on their backside and in the armpits.
  Talk to your Pet Stylist about what brush will be best for your puppy.

• Short-haired dogs don’t seem like they need brushing, but they do! Just less often.
  It’s recommended you brush your short-haired pup weekly to help keep dead hair from clogging their pores and to keep their natural oils spread evenly throughout their coat to promote shine and healthy fur.

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Do I need to book an appointment in advance?
 

• Booking an appointment for a grooming service ahead of time is obligatory and ensures that you and your pet are not kept waiting any longer than necessary.
   

Do I need to proven my puppy's age?

• Yes, you should bring your puppy's health book, or passport to show their birthday.

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At the time of booking you are agreeing to our policies. 

The policies apply to all clients and attendees of Diva salon. Please take the time to read through our policies, as no exceptions apply.

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Entry Requirements and Policies can be found here >

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If you do not agree to our policies, please do not use our services or interact with any other aspect of our business.

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This is our passion and business, not just a hobby. Please respect our policies.​

 

Thank you!